- 1. This site will not let me vote. What do I do?
- It depends. Have you gotten an email message containing voting instructions and a special link? (we call this a registration notice)
If yes, see question 2. If no, see question 3
- 2. Incorrect voter code
- If you get this error message, your email client probably cut-up the link that was emailed to you. You can either try to put the link back together or follow the SPECIAL VOTING INSTRUCTIONS sent to you in the registration email.
- 3. Who is the election administrator?
- We do not know. Ballotbin does not run elections. It is a self-service. Someone in your organization sets up the elections and adds the voters. You must find out who that is and contact him/her.
- 4. I have not gotten a registration notice and I am supposed to be on the voter list or I have registered myself. What do I do?
- If you did not receive a registration notice in your inbox after registering, your email server may have
classified our notice as Spam. If you suspect that this is happening, please first send a blank email to:
. Hopefully this will cause our email address to be whitelisted by
After doing this, you can ask your election administrator to remove your email address from the voters list and add it again or in the case of
elections that allow self-registration, go back to the registration page/link and enter your email address. You will not be allowed to register again,
but we'll ask you if you want us to re-send your registration. Click yes.
If you still do not get the registration email, please Contact Us
- 5. I have not gotten a registration notice. How do I vote?
- In order to vote in ballotbin elections, you must either be registered by the election administrator (in closed-list elections) or register yourself (in open-list elections).
If you know of an open-list election being held on ballotbin, you need to find the
registration link for that election. When you click on that link, you will be asked to enter your email address.
If you have already registered, you will not be allowed to register again with the same email address.
- 6. It says I have already voted
Generally, this means that someone who has access to your email inbox may have used the link that was sent to you in the registration notice.
A member of your family may have used it, or it may have been used by someone trying to influence the results of the election. If you are certain that
it was not someone in your family, please contact us.
- 7. I get this error: Incorrect voter email or voter code. Please try again.
If you got a registration notice and you are getting this error when you click on the link, the usual explanation is that your email client (email-reading program)
is chopping the link when it tries to wrap the content of the email message. You should open up notepad or any other text editing program (Word will also work), and
copy and paste from your email program both of the lines that contain the link/url text. The url starts with http:// and ends with a blank line. Everything from http:// to the
blank line is the URL and you should make sure that it runs together in your text editor on a single line. Then you can copy and paste that into your web browser's address bar and press enter.
If this doesnt work, then please contact us, pasting the entire contents of your registration email into the contact box.
- 8. How private is my vote?
- Ballotbin never tells the election administrator who voted for whom. (In fact, we don't keep a record of that). However, unless the administrator sets up the election so that he cannot see the results as they come in (while the election is open),
he may be able to infer how you voted. He would have to check results and voter status. If he checks often enough, he could infer how a given voter voted. If the election is not set up for 100% privacy, you will be shown a warning when you are shown the ballot. You can decide then if you want to vote or not.
- 9. I am offended by an Advertisement. Why was I shown such an Ad?
- Google assigns the ads according to its own algorithms. We accept political ads on Ballotbin as they help pay for the hosting. Aside from a very few donations, the money from ads is all we have to run the site on.
If you disagree with an ad, the best thing to do is click on it, then close your eyes and close the browser window. Your initial click will cost the advertiser money and eventually their campaign will run out.
- If you have a question that is not listed here, please